A-Insinöörit had years of valuable customer information stored in their custom CRM system, including feedback, meeting notes, and project history. However, this goldmine of insights was trapped in thousands of text entries that salespeople couldn't quickly review or analyze. Teams were spending hours preparing for meetings, often missing important context that could help them better serve their customers.

We created an intelligent assistant using a multi-agent system powered by generative AI. Each agent has a specialized task, and they work together to act like a knowledgeable colleague who knows everything about every customer. Using advanced language models, the agents connect directly to A-Insinöörit's custom CRM to read and interpret years of data instantly.

One agent proactively creates comprehensive customer summaries before meetings, highlighting key relationships and opportunities. Another agent is always ready to answer specific questions in plain language - like "What projects have we done with this client?" or "What feedback have they given us?" - and provide immediate, accurate answers.

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The assistant has transformed how A-Insinöörit's sales team works. What once took hours now takes minutes. Sales professionals arrive at meetings fully informed and confident, leading to more strategic conversations and stronger customer relationships.

The entire team now shares the same complete picture of each customer, enabling better collaboration and more personalized service. This has become a true competitive advantage, turning their wealth of customer data into actionable insights that drive business growth.